Use the expertise and deep tech background of the best minds at Nkonghosoft to create a comprehensive IT strategy for a digital and technological transformation of your organization that goes in line with your business objectives. Our strategic IT consulting will help you automate and digitalise operations, optimise the software portfolio, and implement the latest technologies.
We offer IT consulting services that will help you improve your software architecture, create a tech-driven digital strategy, and improve operations by optimising your software portfolio. Our software engineers will finish your digital transformation journey through careful planning and effective execution of the outlined IT strategy.
Digital Customer Experience Consulting
The success of any business (be it an ambitious startup or a highly experienced business shark) directly correlates with customers satisfaction. IT solutions can give an answer to the tricky question: what makes a business customer-focused and profitable at the same time:
- Deep personalization based on 360 degree view of a customer.
- Segmentation and product /service design based on segment needs.
- Digital customer experience consistent in all channels and touch points.
We help businesses get equipped with best solutions to catch up with changing customer tastes and win the battle for customers:
- collect customer data and feedback across multiple channels and use it for meaningful insights and data-driven decisions, thus finding the ways to modify your customer strategy and approach to providing goods and services)
- introduce intelligent loyalty programs to retain clients and attract new audience
- enliven your customer experience with attractive mobile apps and responsive websites and portals
We show how to speak the same digital language as your customers and support them across various channels.
Our IT Consulting Services Include
Our Approach To IT Consultancy
Your IT infrastructure is under constant pressure from evolving business environment, and there can be a number of reasons to that: an increase in customer flow, expanding competition, a wave of newcomers, emergent regulations and more. Nkonghosoft is ready to back you up wherever it is needed the most, with BI for more visibility in processes, intelligent CRM to speak the customer’s language, portals and knowledge management tools to support collaboration and more.
Our experts first understand your idea to internalize your vision and business needs before we can propose you the right technical solution.
We conduct user interviews to understand on-the-ground IT challenges and identify user expectations to better understand the project requirements and plan right strategy.
CHOOSE ENGAGEMENT MODELS & TIMELINES
Based on your idea vis-à-vis actual requirements, our expert IT consultants perform intense brainstorming sessions with the client to identify the target architecture and chose the right technical platform.
The techno business sessions output gives us the required clarity based on which we deploy technical resources to the project. We align experienced Project Managers for the projects.
After robust quality analysis, our project manager delivers project as per your delivery timeline.
TELL US ABOUT YOUR PROJECT
We help you Achieve what you want.
Get expert dedicated team with in-depth technical expertise for your startup. You’ll have complete control of project with fast turnarounds & risk-free guarantees.